Terms and Conditions

Welcome to Hide Lifestyle! By accessing and using our website (www.hidelifestyle.au), you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

• Our website is open to all users. However, if you're under 18, please seek parental or guardian approval before making a purchase.
• You are responsible for maintaining the security of your account details and any activity that occurs under your account.

• All orders placed through our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
• Prices are displayed in AUD ($) and include GST where applicable.
• We accept payments through secure payment gateways, including Razorpay, debit/credit cards, and digital wallets.
• Once an order is confirmed, cancellations are not permitted.

• We offer shipping across Australia via Shiprocket
• Standard Delivery: Orders are delivered within 5-7 business days.
• Express Delivery: Orders are delivered within 2-4 business days.
• Delivery times may vary due to unforeseen circumstances like weather disruptions or courier delays.

🚨 Business days do not include weekends or public holidays.

• Returns: We accept returns within 7 days of delivery for unused items in their original packaging.
• Exchanges You may request an exchange within 10 days of delivery.
• Non-returnable items: Custom-made products, clearance sale items, and gift cards.
• To initiate a return/exchange, contact support@hidelifestyle.au with your order details.

Product Information

• We aim for accurate product descriptions, but slight variations in colour may occur due to screen settings.
• All measurements and materials are listed as accurately as possible.

• We comply with the Australian data protection laws to ensure your personal information remains secure.
• Your details are stored safely and never shared with third parties without consent.
• You may opt out of marketing communications at any time.

• All leather bags come with a 1-year warranty covering manufacturing defects.
• The warranty does not cover damage due to misuse, accidents, or natural wear and tear.

• We accept bulk orders. Contact us at info@hidelifestyle.au for pricing and availability.
• Custom orders require a minimum of 10 products and additional processing time.

• We are not liable for indirect losses (e.g., lost profits, business disruptions) arising from the use of our website.
• Liability for defective products is limited to repair, replacement, or store credit.

These Terms and Conditions are governed by and interpreted in accordance with Australian laws.

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes implies acceptance of the updated terms.

For any questions or concerns, feel free to reach out:

Hide Lifestyle

📧support@hidelifestyle.au

🌐 www.hidelifestyle.au