Shipping Policy
Introduction
At Hide Lifestyle,we are dedicated to delivering your orders promptly and securely. This policy outlines our shipping process, estimated delivery times, and associated costs.
Shipping Destinations
We offer shipping across Australia and selected international locations. Delivery times may vary based on destination, customs clearance, and local courier services.
Shipping Timeframes
- Within Australia: Estimated delivery within 3–7 business days.
- International Shipping:Estimated delivery within 7–14 business days, depending on customs and destination.
🚨 Note: Business days exclude weekends and public holidays.
Shipping Methods & Costs
Shipping charges are calculated at checkout based on the delivery address, package weight, and shipping method.
- Standard Shipping:Estimated 3–7 business days via trusted local couriers.
- International Standard Shipping:7–14 business days (customs duties may apply and are the responsibility of the recipient).
🚫 Express Shipping is currently not available.
Order Processing & Tracking
- Orders are processed within 24–48 hours of payment confirmation.
- A tracking link will be sent via email once your order is dispatched.
- If tracking details aren’t updated within 48 hours, please contact support@hidelifestyle.au
Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please allow an additional 3–5 business days before reaching out.
- If your package is lost or arrives damaged, email us at support@hidelifestyle.au with your order details and photos (if applicable).
- We will assist in resolving the issue as per our refund/replacement policy.
Returns & Exchanges
- Returns:Eligible within 5 days of delivery.
- Exchanges: Allowed within 7–10 days of delivery.
For further details, please review our Returns & Exchange Policy.
Changes to This Policy
We may update this policy as needed. Any revisions will be posted on this page.
For any questions, feel free to contact us at support@hidelifestyle.au