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General

FAQ's

What types of leather bags do you offer?
How can I contact customer support?
How can I place an order?
What payment methods do you accept?
Is my payment information secure?
Do you ship across Australia?
How long will it take for my order to arrive?
Can I track my order?
What is your return and exchange policy?
What items are non-returnable?
How do I initiate a return or exchange?
Do you offer refunds?
When will I receive my exchange or return?
What personal data do you collect?
How do you ensure my data is secure?
Can I opt out of marketing emails?
How do I care for my leather bag?
Do your bags come with a warranty?
Do you offer gift wrapping?
Can I customize a leather bag?
Do you accept bulk orders?
Still Have Questions?